The Adventures of Captain HelpDesk

Wednesday, October 12, 2005

An actual post!

So, it has been a while... another school year has begun and the Help Desk is operating at full speed. This year we have been seeing a lot of "battery problems."
We currently are running the IBM R40 model of laptop which come with great Li-ON Batteries and are at the end of a 3 year lease. After three years of use and abuse, the Li-ON batteries are in less than stellar shape. Most laptop computers come with a 1 year warranty on the battery, which you can imagine is long since past. So in order to restore the batteries in the IBM R40, the batteries need to be reconditioned. Which basically requires the batteries to be drained completely and then fully charged about three times.
You can read additional information about battery care here: http://www.batteryuniversity.com/parttwo-34.htm